columnistsDear Dáithí: Is bad service just the standard these days?I'm talking about people who seem to delight in doing a shoddy or lazy job. Whether it's businesses not answering the phone after lunch on a Friday or people who just thrive on using rules or GDPR to tell you why they can't do something really simple
peopleDear Dáithí: I get on better with one of my children. Am I in danger of making the others feel left out?