Organisation: Commission for Regulation of Utilities

A COMPREHENSIVE SERIES OF ARTICLES ON THIS TOPIC

ESB to issue gift cards to the public as incentive to 'beat the peak' 
ESB to issue gift cards to the public as incentive to 'beat the peak' 
State body has gone to tender for 400,000 digital gift vouchers, valid for at least 12 months

Sun, 22 Oct, 2023

Energy prices
48,000 Electric Ireland customers overcharged on bills
Regulator said the issue resulted in customers being overcharged for one year, by about €23 on average

Thu, 19 Oct, 2023

Uisce Éireann seeks extra funding due to higher energy costs and to bolster workforce
Uisce Éireann seeks extra funding due to higher energy costs and to bolster workforce
Commission for Regulation of Utilities 'extremely concerned' by request

Thu, 28 Sep, 2023

Electricity bills to be reduced by just €6 after decade-long overcharging error
Electricity bills to be reduced by just €6 after decade-long overcharging error
Domestic electricity customers will see a reduction of just €6 in their annual bill as planned tariff increases announced by the utilities regulator are to be offset with a refund for an overcharging error.

Thu, 31 Aug, 2023

Calculating energy efficiency and energy bill papers
Thousands of energy customers contacted regulator months into cost-of-living crisis
The Commission for Regulation of Utilities said the emergency electricity credit, billing and account problems, and customer service issues accounted for most queries

Mon, 14 Aug, 2023

Calculating energy efficiency and energy bill papers
Households 'missing out on significant amount of cost savings,' says energy regulator
The regulator said that customers who switch suppliers are letting their discounted original deals lapse and are then put on more expensive tariffs

Tue, 08 Aug, 2023

Ireland Energy Summit
Eamon Ryan asks watchdog to probe electricity market for 'failures'
The Government has indicated that it will introduce energy supports in the upcoming budget, however Finance Minister Michael McGrath said the final “mix” of measures have not been decided

Mon, 24 Jul, 2023

Storms, cyberattacks and data centres could wreak havoc on electricity supply
Storms, cyberattacks and data centres could wreak havoc on electricity supply
Commission for Regulation of Utilities sets out its risk-preparedness plan for the electricity sector

Fri, 02 Jun, 2023

EU Dollar Euro Parity Explainer
Wholesale gas tumbles to €30 ratcheting up pressure on Irish suppliers to cut bills
The €30 per megawatt per hour price reached late on Thursday evening compares with the record price of over €300 hit in July last year

Thu, 18 May, 2023

FILE PHOTO The Central Bank has imposed its largest ever fine against Ulster Bank for breaching its regulatory obligations towar
Eamon Quinn: State's consumer guardians not designed for the job  
There is good reason to believe that consumer agencies have been landed with conflicting goals                             

Sun, 14 May, 2023

Four lit burners on a gas hob
Wholesale gas prices slide to late 2021 levels increasing scrutiny on Irish energy firms
Prices tumbled to December 2021 levels with wholesale gas trading below €33 per megawatt on Friday

Fri, 12 May, 2023

Smart Meter Energy Usage
Regulator: No evidence energy firms failing to pass on sharp falls in wholesale gas prices
The Commission for Regulation of Utilities (CRU) — the regulator of firms generating and supplying electricity and gas — said there is no evidence at this stage that energy companies are failing to pass on dramatic declines in wholesale gas prices ...

Tue, 09 May, 2023

Piggy bank and Euro cash near an electricity meter and gas meter. Utility bills, consumption of electricity and gas for heating
Consumer: Gas supplier hits customer with bill of over €11,500
Commission for Regulation of Utilities report for 2022 include complaints against all energy suppliers

Thu, 13 Apr, 2023

Complaints to the energy regulator soar amid turmoil for customers
Complaints to the energy regulator soar amid turmoil for customers
The energy regulator received 12,373 complaints and queries from energy and water customers in 2022, an increase of 87% on the previous year, driven mainly by queries from electricity users

Wed, 05 Apr, 2023

Electric bill charges paper
Price hikes and billing issues drive surge in complaints to energy regulator
Contract disputes, billing problems, and customer service issues were cited in the latest report

Mon, 16 Jan, 2023

expensive to heat
Electricity providers opposed extending disconnection moratorium
The Electricity Association of Ireland also warned there were risks attached to extending the moratorium with “debt build-up that could otherwise be avoided”

Tue, 20 Dec, 2022

27/3/2013. Dublin Weather Scenes
Temperatures plunge below zero in Cork overnight as cold snap hits
The coldest temperature in the country was recorded in Tipperary, where the mercury fell to -3.2C

Wed, 07 Dec, 2022

CC SINN FEIN
Sinn Féin blames staff shortage for delays in renewable energy planning applications
Planning staff must be tripled, and the State should fund environmental NGOs and the development of green energy according to new Sinn Féin policy document

Sun, 13 Nov, 2022

'Volume and frequency of price increases' drive record rise in complaints to energy regulator 
'Volume and frequency of price increases' drive record rise in complaints to energy regulator 
High bills, incorrect bills, tariff changes, and problems caused by estimated readings were among the main problems outlined by customers

Fri, 07 Oct, 2022

Ofgem fund for climate change
It would take 'extraordinary confluence of events' for lights to go out this winter, Eirgrid boss says
'The electricity industry will have to find new ways to meet the increasing need for energy without relying mainly on burning fossil fuels'

Thu, 06 Oct, 2022

National Implementation Plan press conference
Government considers waiving fee for people switching from pay-as-you-go to billpay
Leo Varadkar tells his Fine Gael parliamentary party colleagues the Government could ditch the energy bill switch fee

Thu, 06 Oct, 2022

Data centre demands for gas connections 'could damage Ireland's emissions targets'
Data centre demands for gas connections 'could damage Ireland's emissions targets'
Regulators and energy experts have aired concerns at a double threat — to Ireland's energy security and its commitment to cut carbon emissions — posed by data centres

Mon, 26 Sep, 2022

Senior man checking bills at home
Moves to protect energy customers from being cut off do not address 'record prices'
Advocacy groups call on Government to do more to ease the impact of energy price hikes on vulnerable households and low-income families this winter

Fri, 26 Aug, 2022

Taoiseach admits Government 'taken by surprise' by energy supply challenges
Taoiseach admits Government 'taken by surprise' by energy supply challenges
Tánaiste Leo Varadkar said: "There are also plans to encourage homeowners and big energy users, particularly industry, to use less energy at peak times."

Mon, 22 Aug, 2022

Customers could be rewarded to cut power use in real time
Customers could be rewarded to cut power use in real time
Vouchers to the customer or donations to local schools and charities could be part of a scheme encouraging individual users to cut energy usage

Mon, 22 Aug, 2022

Electric bill charges paper form on the table
Fall in the number of people switching energy suppliers
The Commission for Regulation of Utilities says switching supplier or renegotiating with your current supplier can still deliver savings for active customers

Mon, 08 Aug, 2022

Concerns raised about stability of electricity supply due to Brexit and government policies
Concerns raised about stability of electricity supply due to Brexit and government policies
Commission for Regulation of Utilities risk register calculated at 20 out of 25 that electricity supply needs would not be met between now and 2025

Sun, 24 Jul, 2022

Taoiseach: No moratorium on data centres but they must source own backup energy
Taoiseach: No moratorium on data centres but they must source own backup energy
Micheál Martin says Ireland will have conditions for accepting any further data centres, whose consumption of energy shot up by 32% last year

Fri, 22 Jul, 2022

Energy prices
Watchdog raps energy providers for failing to provide accurate information on cheaper rates
Eight of the 13 providers failed to meet the minimum requirements when it came to accurate information for time-of-use tariffs

Thu, 07 Jul, 2022

Energia rapped for overcharging customers for seven years
Energia rapped for overcharging customers for seven years
Customers with the gas and energy supplier were charged the wrong standing charge rate for a period from 2014 to 2021

Wed, 22 Jun, 2022

drain with water
Sean Murray: We need to stop pouring precious water down the drain
Irish Water is steadily reducing the staggering 38% of water lost in Ireland’s leaky pipe network — and is encouraging households to cut waste too

Sat, 14 May, 2022

Number switching electricity providers surges 50% as energy bills soar
Number switching electricity providers surges 50% as energy bills soar
Minister Eamon Ryan told the Seanad in February that CRU data indicated that customers could save €300 by switching their supplier every year

Thu, 12 May, 2022

Google stock
Google warned against an Irish ban on data centres
Commission for Regulation of Utilities received a detailed submission from the tech giant warning against mooted moratorium 

Sat, 02 Apr, 2022

Energy prices
Almost half of gas and electricity customers don't read bills or switch suppliers
The survey found that that ability to pay bills by 12% of electricity and 21% of gas customers was negatively impacted by the pandemic

Mon, 28 Feb, 2022

Bonuses rise 6% at utilities regulator
Bonuses rise 6% at utilities regulator
Over the past 13 years, the Commission for Regulation of Utilities has paid out €2.9m in bonuses

Sun, 17 Oct, 2021

Big energy users face 'amber power alerts' this winter           
Big energy users face 'amber power alerts' this winter           
Commercial users could be warned to power down to ensure households do not face blackouts

Wed, 29 Sep, 2021

Coronavirus
Energy blackouts this winter 'can never be ruled out', Department of Environment says
Dublin and Cork power plants are to be brought back onstream as data centres blamed for peak demand on Ireland's energy grid

Tue, 17 Aug, 2021

Consumers struggle to understand energy bills
Moratorium on gas and electricity disconnections to be lifted 
Customers experiencing difficulty paying their bills urged to engage with their supplier as soon as possible

Wed, 12 May, 2021

Bathroom Faucet
Plug that leak: Preserving water is good for environment and your pocket
Free service from Irish Water extended and eligibility has been widened

Sat, 24 Apr, 2021

'Expansion in electric vehicles' could overwhelm network
'Expansion in electric vehicles' could overwhelm network
Transport minister warns of need for multi-billion euro funding to cope with challenge

Thu, 22 Oct, 2020

An Taisce lodges objection to Bord Gas Networks multi-million euro project in north Cork
An Taisce lodges objection to Bord Gas Networks multi-million euro project in north Cork
An Taisce has lodged an objection with An Bord Pleanála against a multi-million euro plan to create a plant in north Cork which will inject farm-produced gas into the national network.

Fri, 03 Jul, 2020

Surprise at low number of small firms tapping Covid-19 utility bill suspension aid
Surprise at low number of small firms tapping Covid-19 utility bill suspension aid
Utilities watchdog, the Commission for Regulation of Utilities, or CRU, said it is surprised that so few small business owners have applied for an energy supply suspension scheme and believes the take-up could be much higher to save businesses a lot of money.

Sun, 07 Jun, 2020

Irish Water defers rollout of new business water charges
Irish Water defers rollout of new business water charges
Had the new framework been implemented, approximately 54% of businesses would have seen their water bill increase.

Tue, 31 Mar, 2020

ESB warns of financial, operational 'challenge'
ESB warns of financial, operational 'challenge'
The ESB has warned it will be challenged - both financially and operationally - by the coronavirus crisis.

Fri, 27 Mar, 2020

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Mick Clifford
Mick Clifford

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