Moves to protect energy customers from being cut off do not address 'record prices'

Households in debt will now have a minimum of two years to repay arrears while a moratorium on disconnections has been extended from one month to three months.

The energy regulator has moved to protect households from sky-high energy bills this winter, but the measures will not address the overall costs that people must pay.

The Commission for Regulation of Utilities (CRU) has announced a suite of measures to “further protect" customers from some of the worst impacts of record energy price rises.