Organisation: ComReg

A COMPREHENSIVE SERIES OF ARTICLES ON THIS TOPIC

High Court clears Comreg to search data it seized from Eircom
High Court clears Comreg to search data it seized from Eircom
Comreg had made an unannounced search of Eircom's premises last summer, when it seized some of the company's digital data

Fri, 02 Feb, 2024

Eircom challenges Comreg decision which 'limits ability to compete'
Eircom challenges Comreg decision which 'limits ability to compete'
Eircom says Comreg is relying on a November 2018 decision it made to impose the prohibition on discounts

Mon, 04 Dec, 2023

Shop sign stock
Virgin tells court persuading customers not to switch is 'non-hassling' activity
Regulator ComReg claims Virgin is not complying with regulations because it says the provider's process for switching acts as a disincentive

Thu, 12 Oct, 2023

Shop sign stock
Virgin Media uses 'legal and practical obstacles' to discourage switching, court told
In its proceedings, Comreg says there is only one way Virgin Media customers are told they could cancel ā€” by ringing the internet and TV service provider's 1908 number

Tue, 10 Oct, 2023

Euro Currency As Sovereign Debt Crisis Continues
Irish competition watchdog gets more teeth today as new law takes effectĀ 
The Competition and Consumer Protection Commission can now levy fines of ā‚¬10m or 10% of a firm's global turnover, and can unwind mergers or acquisitions arranged without its clearance

Wed, 27 Sep, 2023

Hacker, IT and person with code on computer, programming and phishing scam with malware or virus. Hacking, system glitch and clo
Emer Walsh: Fraud is already on the rise, and AI is set to turn it into a perfect stormĀ 
Irish people lose ā‚¬300m a year inĀ phone or text scams and now artificial intelligence could give fraudsters an extra edge

Sat, 23 Sep, 2023

Irish Examiner view: Update for rules of the road needed
Irish Examiner view: Update for rules of the road needed
The positive statistics and improving road safety lose their cogency in the light of terrible tragedies such as the deaths of Kiea McCann and Dlava Mohamed in Clones

Mon, 07 Aug, 2023

close up employee man hand holding smartphone to checking alert from mailbox with warning sign for email spam security and prote
Scam texts and calls costing mobile phone customers ā‚¬300m a year, research shows
Telecoms regulator ComReg said it was working with telecoms operators to implement safeguards to make it harder for fraudulent calls and texts to be sent to customers

Tue, 01 Aug, 2023

5G network internet logo with speed meter Vector.
John Whelan: Business counts cost of delays to full 5G rollout
Widespread fifth generation data has the potential to revolutionise the way to do business in Ireland

Sun, 30 Jul, 2023

hacker attack, cyber crime concept
Cork patients 'frustrated' at HSE delay in resolving cyberattack cases
After more than two years since the attack, the HSE is expected to argue a stay should be granted on their case pending decisions on certain other cases in Europe

Mon, 26 Jun, 2023

Using mobile phone
Phone companies criticised for delays in acting on scam calls
Comreg said some service providers are not acting swiftly enough to implement solutions such as CLI call blocking

Sat, 27 May, 2023

Irish telecoms carriers look to 'sunset' outdated technology
Irish telecoms carriers look to 'sunset' outdated technology
Phasing out landlines across Ireland is expected to be a slow process, with mass layoffs unlikely but redundancies possible as skills such as laying copper wire will no longer be required

Thu, 25 May, 2023

Teenager using mobile phone stock
Mobile phone operator Meteor to issue refunds to thousands of customersĀ 
Now defunct company to refund more than ā‚¬700,000 over data charges going back to 2016

Thu, 11 May, 2023

young mum queries a bill on the phone .
Thousands of phone users wrongly billed following 'spoofing' malware attack
Kaleyra pleads guilty to 22 offences whereby 9,500 customers were incorrectly charged for premium rate services

Mon, 13 Feb, 2023

Three Ireland charged customer almost ā‚¬30k after two days in Monaco
Three Ireland charged customer almost ā‚¬30k after two days in Monaco
Mobile operator pleads guilty to eight breaches of EU regulations as 1,600 phone users wrongly charged for data roaming when travelling outside the EU

Thu, 12 Jan, 2023

Telecoms watchdog to block scammers calling from abroad using Irish numbers
Telecoms watchdog to block scammers calling from abroad using Irish numbers
ComReg working with a dedicated taskforce to tackle fake number fraud and other scam communications

Thu, 22 Dec, 2022

Eir telecommunications outlet
Telecoms watchdog wants ā‚¬5.3m penalty imposed on Eircom over breach of access for competitors
ComReg has brought proceedings against Eircom Ltd, trading as eir, claiming it is in breach of its obligations, as the dominant provider in the telecommunications market, to allow other operators to purchase access to its physical infrastructure, including its ducts and cabling

Mon, 24 Oct, 2022

ComReg urges telecoms firms to do more to tackle scam calls
ComReg urges telecoms firms to do more to tackle scam calls
Phone companies are already trialling an intervention to stop scammers from using certain phone numbers

Thu, 06 Oct, 2022

Virgin being sued in High Court by Comreg over alleged flaws in contract termination procedures
Virgin being sued in High Court by Comreg over alleged flaws in contract termination procedures
Comreg issued Virgin Media Ireland with a finding of non-compliance regarding Virginā€™s obligations under the EU universal service regulations

Sun, 11 Sep, 2022

Teenager using mobile phone stock
Mobile service providers warn of potentially massive service disruption
Issue has arisen over court action taken by Three over ComRegā€™s move to hold new auction system for awarding of spectrum bands for mobile and wireless broadband services

Thu, 25 Aug, 2022

Britain's Phone Companies Prepare Inflation-Busting Price Hikes
Vodafone to issue refunds after hitting former customers with ā‚¬2m in charges
Rather than refunding affected customers, Vodafone kept the charges as credits on inactive accounts

Thu, 25 Aug, 2022

An Post still missing target for next-day deliveries
An Post still missing target for next-day deliveries
A ComReg report found while the volume of next-day deliveries was improving, An Post is still falling short of its target of 94%

Thu, 04 Aug, 2022

Broadband bills
High Court stay puts Comreg's imminent broadband auction on hold
Three Ireland's case is that a December 2020 decision of Comreg to hold the auction which will assign rights across the four spectrum brands for the next 20 years would put it at a competitive disadvantage.

Thu, 21 Jul, 2022

Broadband bills
Three Ireland seeks stay on Comreg's July 25 broadband spectrum auction
Comreg opposes the stay and says the award process should proceed to ensure the 5G roll-out goes ahead

Thu, 07 Jul, 2022

Eir telecommunications outlet
Eircom appeals way decision was made over access to its infrastructureĀ 
Last year, communications regulator Comreg issued a direction in which other providers can access the Eircom network which, among other things, involves unblocking silt and other material which has built up in the ducts

Wed, 06 Jul, 2022

Ireland now most expensive in EU for everyday costs
Ireland now most expensive in EU for everyday costs
Ireland joins Denmark with costs 40% higher than the EU average across the board, with housing and utilities almost 90% higher than the EU averageĀ 

Wed, 22 Jun, 2022

Electric Utility Meter
Electric shock: Pensioner sees bill soar from ā‚¬123 to ā‚¬3,385 as meter is unread for two years
The issue was raised in the DĆ”il by TD Denis Naughten, who criticised suppliers for allowing estimated bills to roll over for extended periodsĀ 

Fri, 29 Apr, 2022

Eir rebuked over how it lets other operators use its infrastructure
Eir rebuked over how it lets other operators use its infrastructure
Eircom has until 5pm on March 28, 2022, to respond to Comreg's finding

Tue, 22 Feb, 2022

Phone call from unknown number late at night. Scam, fraud or phishing with smartphone concept. Prank caller, scammer or stranger
Industry lobbying led to creation of task force to tackle scam calls
The Garda National Cyber Crime Bureau (GNCCB) last year reported a 15-fold increase in reports of phishing and smishing

Thu, 27 Jan, 2022

Over one million working hours lost due to storm damage on phone and broadband lines
Over one million working hours lost due to storm damage on phone and broadband lines
The communications regulator is to assess how extreme weather will impact the country's phone and broadband networks in the future

Wed, 12 Jan, 2022

An Post pigeonhole plans for cheaper, slower mail service
An Post pigeonhole plans for cheaper, slower mail service
An Post had told ComReg in September 2020 of its intention to offer a new ā€œD+2ā€ letter post service with the delivery of mail within two working days

Mon, 03 Jan, 2022

Stop unknown calling. Phone scam on the screen.
Irish Examiner View: We must do more to stop scam calls
Irish people are the second most likely citizens of EU member states to be victims of some form of mobile phone con, losing ā‚¬5,300 on average.

Sat, 30 Oct, 2021

Phone call from unknown number late at night. Scam, fraud or phishing with smartphone concept. Prank caller, scammer or stranger
Regulator looking at UK solution to scourge of scam calls
ComReg is aiming to follow moves by British counterparts to introduce measures that promise to stop many of the scam calls, which have been plaguing people in recent months.

Fri, 29 Oct, 2021

UK mobile phone networks stock
Vodafone pays ā‚¬20k to avoid conviction for giving customers the 'runaround'
The Commission for Communications Regulation prosecuted Vodafone after it looked into several customer complaints in 2020

Thu, 07 Oct, 2021

Online shopping boom expected to outlast Covid
Online shopping boom expected to outlast Covid
Boom will fuel growth in the already competitive parcel delivery market, said ComReg

Fri, 04 Jun, 2021

Save money for home cost
20 ways to save money as the world opens up againĀ 
With shops, hotels, and restaurants reopening their doors and our social calendars beginning to fill up again, our bank accounts will take some time to adjust to 'normal' life

Sun, 30 May, 2021

Tenfold increase in phone network outages, Comreg finds
Tenfold increase in phone network outages, Comreg finds
ComReg said it had been notified of 17 serious incidents last year which resulted in the loss of services compared to 11 in 2019

Wed, 31 Mar, 2021

concept of digital technology
Three claims ComReg decision may mean ā‚¬40m price disadvantage for them
Mobile phone network operator Three Ireland claims it will suffer a price disadvantage against competitors of between ā‚¬20m and ā‚¬40m under a new auction system to award spectrum bands for mobile and wireless broadband services.

Tue, 26 Jan, 2021

Almost two-thirds of mobile phones fail to meet download standards
Almost two-thirds of mobile phones fail to meet download standards
Several best-selling models, including the Apple iPhone XR and Samsung A10, failed to achieve the desired standard in at least half of the tests

Tue, 19 Jan, 2021

Tips to make sure your home survives the cold snap without any costly disasters
Tips to make sure your home survives the cold snap without any costly disasters
With the cold snap set to continue and temperatures headed below freezing for much of the weekend, it's time to make sure that your house is winter-ready

Fri, 08 Jan, 2021

Public payphones set to disappear from Irish towns
Public payphones set to disappear from Irish towns
Cork currently has the second-highest number of payphones in the country, with 65

Tue, 22 Sep, 2020

An Post improves next-day deliveries but remains below target
An Post improves next-day deliveries but remains below target
An Post delivered 90% of mail items on the next working day last year which was an improvement on 2018 but still 4% below the regulatory standard.

Sun, 21 Jun, 2020

Frustration as Three Ireland customers unable to log on to accounts
Frustration as Three Ireland customers unable to log on to accounts
Lots of Three Ireland customers are baffled that they cannot gain access to the mobile operator's website to check their account.

Fri, 17 Apr, 2020

Mobile company Three fined ā‚¬51,000 by the communications regulator
Mobile company Three fined ā‚¬51,000 by the communications regulator
Three failed to provide some of its customers with contracts on a durable medium, such as an email or letter.

Mon, 30 Mar, 2020

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