Phone companies criticised for delays in acting on scam calls

Comreg's comments come amid a surge in phone fraud, including text messages purporting to come from the operators of motorway tolls. Picture: iStock

The communications regulator has criticised phone companies for delays in tackling scams which “continue to put Irish telephone users at serious risk from fraudsters”.

Comreg said consumers are being “inconvenienced, confused, and threatened” by the volume of scam calls and fraudulent texts they receive on a daily basis.