Letter to the Editor: Not everyone can manage business affairs online
Where many, if not most of us senior citizens, who know virtually nothing about modern means of communication are concerned, it is something of a shame that television, as well as mobile phone service providers and others who operate here, are allowed to do so without providing their customers with an Irish Postal address and an Irish landline telephone number along with a live human voice at the other end of the line for the purpose of dialogue and transacting business.
Granted, the World Wide Web/Internet provided humanity with multiple benefits but, in my view, its inception should not have been allowed to herald an outcome that handicapped many elderly people, especially given that the two traditional means of communication to which I have referred are still in existence and available to all concerned.
