Phone company urged to text bad news first

MY last monthly statement from mobile phone operator 02 showed a price increase of more than double for text messages sent internationally.

Phone company urged to text bad news first

A simple text message forwarded internationally now costs 25 cents compared to 11 cents previously.

I phoned the 02 customer service to complain that I was not informed about the price increase beforehand. They said they had fulfilled all their obligations under ComReg (Commission for Communications Regulation) by advertising in the newspapers.

Already a subscriber? Sign in

You have reached your article limit.

Unlimited access. Half the price.

Annual €120 €60

Best value

Monthly €10€5 / month

More in this section

Revoiced

Newsletter

Sign up to the best reads of the week from irishexaminer.com selected just for you.

Cookie Policy Privacy Policy Brand Safety FAQ Help Contact Us Terms and Conditions

© Examiner Echo Group Limited