Joanna Fortune: My 11-year-old daughter is out of order

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What can I do about my rude 11-year-old daughter? She was once sweet and kind but now refuses to help out at home, rolls her eyes whenever I wear something new, and snaps when I tell her it’s time for bed. I know she’s going through a preteen phase but her behaviour is upsetting. Also, she’s giving a bad example to her younger siblings. What would you suggest?
This so-called ‘tween’ stage of development, the transition between middle childhood and early adolescence, is a time of immense change and even upheaval for child and parent.
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