Airport owners should provide free assistance
Nevertheless we are appealing the Ross decision, not so that Mr Ross or any other disabled passenger should pay a fee, but precisely so that neither Mr Ross nor any disabled passenger should pay anything for disabled assistance through a terminal building.
What’s at issue here is the responsibility of the airport owner/operator to provide disabled assistance on a free of charge basis through their terminal buildings. At the overwhelming majority of European airports, this service is provided by the airport operator/owner free of charge and it is BAA Stansted and a tiny minority of other airports that are out of line with this custom and practice in trying to evade their responsibility as owners of the buildings and oblige either their customer airlines or customer passengers to meet these payments.
