peopleThe true cost of returning clothes and penalties for repeat offendersAfter 9% of online shoppers have admitted to wearing an outfit on social media and then returning it, ASOS imposed a draconian returns policy where serial returners were penalised
companiesZara fashion giant springs surprise by naming founder's daughter as new chairpersonAlantra Equities called the management changes “bad news” as Mr Isla is difficult to replace and the new CEO doesn’t have experience in retail
companiesZara and H&M illustrate uneven recovery for high street retailers High street retailers are showing uneven levels of recovery from the Covid crisis, with Zara owner Inditex rebounding to pre-pandemic sales levels, but H&M still suffering.