M&S resumes online shopping in Ireland four months after cyber hack

M&S stopped taking orders through its website and app three days after disclosing it was managing a "cyber incident"

Click and collect services are also back and online orders can now also be returned to Irish stores. 

Marks & Spencer has resumed online shopping in Ireland after a 17-week hiatus following a cyber hack and data theft.

The 141-year-old M&S stopped taking orders through its website and app for clothing and home deliveries and collection from stores on April 25, three days after disclosing it was managing a "cyber incident".

In a statement on Thursday, the retailer said: Today, we are bringing back online shopping in Ireland. Our customers can now shop all our fashion, home and beauty ranges on marksandspencer.ie and through our app."

Click and collect services are also back, and online orders can now also be returned to Irish stores. 

In May, M&S forecast the hacking of its systems would cost it about $300m (€346m) in lost operating profit in its 2025/26 financial year, though it hopes to halve the impact through insurance and cost control.

As part of its management of the hack and data theft, M&S took other systems offline. That reduced both clothing and food availability in stores, further denting sales.

M&S chief executive Stuart Machin told investors in early July the group would be over the worst of the fallout from the incident by August.