Home Q&A: How to make a complaint so you get the results you want

Complaining is still seen as the province of loud-mouthed Karens and career whingers, writes Kya deLongchamps, who advises on how to share your dissatisfaction in a way that yields results

Before eviscerating a small company online with a rough review, find the right person and give them a chance to give you recompense. File picture

In Ireland, we don’t complain enough. We swallow bad service, rudeness and under-par products as if it is our unchangeable destiny to lose out on a deal from time to time. We bite back the criticism, we mutter under our breath, we moan loudly to each other, but we rarely fire back a sharp, effective complaint in the right direction. Complaining is still seen as the province of loud-mouthed Karens and career whingers.

Don’t just take it