No frills — but a sense of humour is essential

YOUR columnist Terry Prone’s views of Aer Arann are not shared by me (Irish Examiner, January 24).

OK, on one very short flight, things did not go so well. Sometimes they don't, but if you have a grouse the place to send it is to the airline concerned not to a national newspaper.

I, too, am a writer flying with them from Cork to Dublin, Belfast and Edinburgh. I have never had a minute's trouble and the cabin crew are always courteous and helpful.