British Embassy responds to fees

I read with interest Mr and Mrs Joe Walshe’s letter entitled “Going nowhere at the Embassy”, published in your August 22 edition.

It would clearly be inappropriate to comment on specific visa applications lodged at this Embassy. But I would like to address the suggestion that our guidelines on the payment of visa fees are unclear.

We issue around 10,000 visas and passports each year, and place the greatest importance on ensuring that our customers have clear information on how to apply and pay for our services.