Don’t bank on having breakfast on the train

I HAVE previously written of the atrocious service from Eircom and Iarnród Éireann. Their responses went something like this: ‘We are surprised to hear such awful things happened to you.

This is well below our standards. We will investigate and get back to you.’

In the intervening 13 months (Eircom) and four months (Iarnród Éireann), I have heard nothing.