Humphreys: People whose flights are cancelled are entitled to a full refund

The Minister for Business, Enterprise and Innovation, Heather Heather Humphreys has said people whose flights are cancelled are entitled to a full refund.

The Minister told Newstalk’s Pat Kenny show that she has been in contact with the Competition and Consumer Protection Commission (CCPC) over the issue following concerns that some airlines have offered customers vouchers as compensation for cancelled flights, instead of cash refunds.