Contact centre group holds jobs fair for Talk Talk employees

SOME light at the end of the tunnel may be visible for Talk Talk employees about to lose their jobs, with a range of vacancies due to be advertised today.

Contact centre employers will host a jobs fair today at the Talk Talk contact centre in Waterford, which is due to shed 575 jobs early next month.

Following last week’s announcement of the imminent closure of the Talk Talk facility in the city’s IDA industrial estate, the Contact Centre Management Association (CCMA) decided to hold a jobs fair to help those being made redundant.

The CCMA made calls to its membership in recent days to find out what current vacancies they have for contact centre roles, that would be suitable for Talk Talk employees.

“There has been a fantastic response to this request,” the CCMA said in a statement. At least 10 CCMA member companies will participate in the jobs fair and the range of vacancies includes customer service and sales executives, team managers and specialist roles in the area of project management and workforce planning.

Companies attending and participating in the fair will include: Intellicom, O2, Sage, SouthWestern, UPC and VoxPro.

Other CCMA member companies who have identified vacancies suitable for Talk Talk staff include: Airtricity, Eircom, FEXCO, Gift Voucher Shop, IFA Telecom, paddypower.com, PayPal, Vodafone and Xerox.

CMMA Ireland chairman Maurice Whelan said that as an industry sector, members already work closely in supporting each other across a range of areas including benchmarking and sharing best practice.

“We are delighted that so many of our member companies have rallied to help the Talk Talk employees in securing new employment.”

Full details of all of the vacancies are now available at www.ccma.ie, while companies with vacancies that they would like to advertise to Talk Talk employees can send details to info@ccma.

The Department of Education and Skills, which provides funding for the CCMA Skillnet programme, has advised that funds will be made available to support the cost of certified reskill training for any Talk Talk staff that are recruited by CCMA member companies.

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