Confusion over rights in foreign goods sales

VERY few people read the small print when buying goods or services – and even fewer are likely to know their rights when they are buying from another country.

The fact is that while the EU is supposed to have a common market with no borders for consumers and sellers, each country has its own contract laws for purchases.

The result is that more than two-thirds of Irish orders being made online fail – mostly because vendors don’t want to deal with somebody cross-border.