Financial Ombudsman given power to 'name and shame' offenders

Finance houses face a new 'three strikes and you are out' policy under new rules allowing a watchdog to name and shame.

Financial Ombudsman given power to 'name and shame' offenders

Finance houses face a new 'three strikes and you are out' policy under new rules allowing a watchdog to name and shame.

The Financial Services Ombudsman (FSO) has been given powers to identify banks, insurance firms and investment companies that have at least three complaints upheld against them.

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