At long last, it would appear we’ve had some real movement to our ongoing demands for some accountability from the financial services sector.

Finance houses face a new “three strikes and you’re out” policy under new rules allowing the Financial Services Ombudsman to name and shame.

Finance houses face a new 'three strikes and you are out' policy under new rules allowing a watchdog to name and shame.

The financial watchdog has criticised bailed-out banks for not dealing with customer’s complaints properly.

The Financial Service Ombudsman (FSO) ordered nearly €400,000 of compensation be paid out to customers of banks, insurance companies, and investment firms in the first six months of the year.

The Financial Services Ombudsman will soon have the power to name and shame the institutions that it investigates, according to the finance minister.

A Dublin-based law firm that is acting for more than 1,000 clients who have been mis-sold Payment Protection Insurance (PPI) in Ireland are appalled by the advice given to consumers by the Central Bank.

The Ulster Bank fiasco drove a record breaking number of complaints to the Financial Service Ombudsman over July and August.

Almost 7,300 complaints were made against firms in the finance sector last year, the majority over insurance policies, it has been revealed.

Almost 7,300 complaints were lodged against financial institutions in 2011, the ombudsman for the sector has revealed in its latest review.

THE Financial Services Ombudsman wants to give a blow-by-blow account of complaints it has received.

The Financial Services Ombudsman wants to name and shame institutions in order to improve customer service and the handling of complaints.

THIS little country has put itself and future generations into hock to save the banks.

The Financial Services Ombudsman has said much more needs to be done to begin to restore public confidence in the sector.

NO insurance firms are fully complying with the consumer protection code, according to findings from the Central Bank.

ALLIED Irish Banks is conducting an internal investigation into how it used forged documents to claim it held a security over property owned by a couple who borrowed €120,000 from the bank.

A new report published today by the Financial Services Ombudsman (FSO) shows that the volume of complaints about financial institutions in Ireland remains at record levels.

THE economic downturn has caused a large increase in complaints against banks, building societies and other financial institutions with a record number of cases being handled by the Financial Services Ombudsman (FSO).

A Co Kildare couple have settled their High Court action against the Financial Services Ombudsman over his decision to reject their complaint over the manner in which an investment product was sold to them by First Active.

WE have all heard of friends, neighbours or relatives who have lost substantial sums because of the stock markets’ collapse. Anyone involved in a private-sector pension scheme has had to revise their expectations downwards to reflect the failure of our financial system and our financiers.

The High Court has today quashed a decision by the Financial Services Ombudsman (FSO) in which investment brokers Davy were found to have mis-sold €500,000 worth of perpetual bonds to Enfield Credit Union.

There has been a 30% increase this year in complaints to the Financial Services Ombudsman (FSO) Joe Meade.