Letters to the Editor: Young people have no loyalty to banks in Ireland

If you’re looking for basic competence or respect as a customer, honestly, look somewhere else. File photo: Tim Goode/PA

Banks in Ireland keep wondering why younger people have zero loyalty to them.

Their whole billing structure feels designed to squeeze every cent possible out of customers. Fees layered on fees, confusing charges, systems that always seem to benefit the bank and never the person using it. They’ve been fined for this kind of behaviour before, so it’s not exactly a surprise. It shows.