Elderly tenant struggles to make priority list

I WISH to highlight the shabby way our elderly are treated by some local authorities.

My mother had a serious accident and, as a result, has only the use of one arm. She also has diabetes and suffered two heart attacks over a two-year period. Her doctor told her she can no longer climb stairs. I have applied for a downstairs toilet for her.

She is 80-years-old and feels the draught blowing through the hall door. A council representative told her they would give her a stair-lift and shower, but they would not say when.