Council has a duty to keep citizens informed

WITH reference to your article on refuse charge rebates (Irish Examiner, January 17), I took the case for refund of fees against Cork City Council under Section 40 (1) of the Sale of Goods and Supply of Services Act 1980.

The council has a duty to inform not only me but all of its account-holders of a change in the terms of collection of refuse before it receives payment for providing the service.

The city manager is incorrect when he says mine was a special case with “specific circumstances”.