You now have a new legal right to speak to a human when buying financial products

From today, Irish consumers can refuse to deal with AI chatbots when buying financial products or services

Irish consumers can now opt not to rely solely on automated online systems when buying financial services or products. Picture: iStock

Consumers buying financial products will have a legal right not to talk to artificial intelligence (AI) chatbots under legislation signed into law today.

Tánaiste and finance minister Simon Harris will sign into law rules that will strengthen protections for consumers purchasing financial products or services online or over the phone.