Sky Ireland says it is not obliged to give end-of-contract notice

Communications regulator ComReg claims Sky is in breach of 2022 EU regulations requiring communications service providers to inform consumers in a prominent and timely manner of the end of the contractual commitment and means by which to terminate the contract

ComReg says Sky is also contravening the regulations by failing to provide consumers with 'best tariff advice' before the contract is automatically prolonged.

The communications regulator is seeking High Court orders requiring Sky Ireland Ltd to end its practice of automatically renewing customers' contracts without first informing them their contracts are about to end or of alternative tariffs.

ComReg claims Sky is in breach of 2022 EU regulations requiring communications service providers to inform consumers in a prominent and timely manner of the end of the contractual commitment and means by which to terminate the contract.