Patient Advocacy Service helps more than 6,500 people

The service now has offices in Cork, Galway, and Dublin with 30 staff.

A woman wishing to complain about “very stressful” pregnancy care and a man unhappy with "rude and dismissive" emergency department nurses were among more than 6,500 people helped by the Patient Advocacy Service (PAS).

Now marking its fifth anniversary, the service has seen awareness of the right to complain grow since it supported 65 people during its first year in 2019.