ESB apologises as customers overcharged for a decade

Early last year, it emerged households had been overcharged for over a decade over and above the €25 extra a year they had to pay to subsidise big business.
ESB Networks has apologised for an error it made which resulted in households being overcharged for over a decade.
At the Oireachtas environment committee, ESB managing director Nicholas Tarrant said the error resulted in households being overcharged just over €100m from 2011 onwards. This worked out at about €54 per customer, he said.