Taxis are 'dirty' and 'horrific' - 492 complaints so far this year

The smell of one ‘extremely dirty’ taxi was ‘horrific’, forcing the passenger to keep the window open during the journey, writes Gordon Deegan.

That is one of 492 complaints received by the National Transport Authority (NTA) for the first six months of this year as the number of taxi complaints soared by 25% on the same period last year.