Ryanair wins flight delay claims case taken by solicitors’ firm

The UK’s High Court has dismissed an application from a solicitors’ firm that wanted to be indemnified for fees they failed to collect from customers who were paid compensation directly by Ryanair for delayed or cancelled flights.

Bott & Co Solicitors, which handles personal injury claims, holiday claims and flight delay compensation claims, had alleged Ryanair damaged the firm’s “business model, goodwill and revenues” when it started directly dealing with customers’ claims that had been initiated by Bott on their behalf.

The court ruling states that Bott began handling flight delay compensation claims in February 2013, since then it has acted on some 125,000 claims, and its business model is “based on the processing of a high volume of low value claims”.