Schools to publish complaints under new charter

Schools will now have to publish complaints — including details of how they were resolved — as part of a new parent and student charter.

All schools will also have to publish a financial statement to let parents know how their voluntary contributions are spent; and will be required to consult more with parents and teachers. The measures, which are part of the Education (Parent and Student Charter) Bill, were signed off on by Cabinet yesterday.

The new laws will require every school to consult with parents and students and publish a Parent and Student Charter, which will take in the areas of school uniforms; the school’s complaints systems; and costs which are placed on parents.