Text helpline sees record number of struggling people make contact

The service hosted 52,748 conversations in 2025, a 9.4% increase on the year before.

Users of SpunOut’s Text About It service hit record numbers last year with people struggling with the likes of gambling, housing, loneliness or finding themselves in an immediate crisis.

The service hosted 52,748 conversations, a 9.4% increase on the year before. It also saw an increase in situations where emergency services had to be called.