Complaints spiral after airport’s radar system fails

A FAILURE of the radar system at Dublin Airport in July 2008 led to an unprecedented level of complaints from passengers seeking compensation from airlines for delays and cancellations, according to the Commission for Aviation Regulation.

The CAR, which oversees the enforcement of EU legislation governing the rights of air passengers, said the incident which caused serious disruption to traffic at Dublin Airport, had “tested” its relationship with many airlines.