John Hearne outlines the steps you must take to ensure you’re not wasting your breath when complaining about a product or service.

John Hearne offers insights on the post-Brexit landscape for consumers by looking at current protections for purchases made outside the EU

Air travel, car rental, electronics, furniture, hotels, and accommodation are the top cross-border consumer complaints.

Air travel, electronic goods, online services, and car rentals were the most common issues consumers complained about last year.

There has been a “dramatic” rise in the number of complaints made against Irish traders by European consumers in recent months, according to the European Consumer Centre (ECC).

Motorists are paying more money to fill up their cars this summer as the price of fuel increases for the fourth month in a row.

A new “secondhand Ireland” has emerged with the buying and selling of previously owned items now worth as much as €4.5bn annually, according to a new report.

In this shiny new age of big data and hyper-connectivity, the popularity of online dating is continuously growing.

The European Consumer Centre in Ireland is advising consumers to be cautious when signing up to free trial.

Irish holidaymakers are being warned about buying electronics while overseas.

Just over €112,000 was refunded to consumers by the European Consumer Centre (ECC) in Ireland last year — 40% more than in the previous 12 months.

CONSUMERS claimed back over €100,000 in refunds last year following the intervention of a European watchdog.

The European Consumer Centre Ireland warned today of a major car scam involving second-hand cars bought in the UK.