Air travel tops cross-border complaints list

Air travel, car rental, electronics, furniture, hotels, and accommodation are the top cross-border consumer complaints.

Last year, the European Consumer Centre in Dublin dealt with 4,337 contacts made by consumers, a 24% increase in contacts handled in 2015.

A total of 791 complaints required direct intervention by ECC Ireland — 552 were from consumers in other European countries against traders based in Ireland.