Retailers get tough on serial returners

John Hearne says retailers are deactivating the accounts of online shoppers who routinely return goods they’ve bought to trial at home

Retailers get tough on serial returners
Thu, 30 May, 2019 - 14:00

John Hearne says retailers are deactivating the accounts of online shoppers who routinely return goods they’ve bought to trial at home

Are you a serial returner? Do you routinely send back goods you’ve bought online, even though there’s nothing wrong with them?

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