A taxi driver was fined last year by the National Transport Authority (NTA) after a passenger complained that the taxi smelled of ‘urine’.

The 2018 annual report by from the Commission of Aviation Regulation (CAR) revealed that the organisation received a total of 4,420 passenger queries, which resulted in 2,319 valid complaints.

Smelly cars, rude drivers, and unreasonable fare charges made up some of over 1,300 complaints received by the taxi’s watchdog last year, the Irish Examiner can reveal.

Five separate complaints involving Eir's advertisements have been upheld by the advertising watchdog.

Complaints against a Donegal nightclub which erected a billboard of a female golfer with the text 'Your 19th Hole for the Summer' have been upheld by the Advertising Standards Authority of Ireland (ASAI).

One smoking taxi driver and a taxi that had “an offensive smell” with “tatty” seats are just two of the 629 complaints received by the National Transport Authority (NTA) concerning taxis in the first six months of this year.

There are calls for transparency over how complaints are handled in Irish nursing homes.

Nearly 700 complaints were made to the Health Information and Quality Authority (HIQA) last year over the care of vulnerable adults in Irish nursing homes.

Almost 2,000 complaints were made against the gardaí in 2017, a new report shows.

The Ombudsman received more than 3,000 complaints about providers of public services last year, including an increase in complaints about local authorities linked to planning and housing and 115 complaints from asylum seekers.

Complaints against solicitors have reached record lows.

The Department of Social Protection has admitted it does not know how many allegations of welfare fraud submitted by members of the public actually lead to the detection of an offense, writes Joe Leogue.

There have been complaints in the Dáil this afternoon, after three TDs wore jumpers calling for the repeal of the 8th Amendment.

A live insect in a dessert, a human nail in a takeaway meal, and a cigarette butt in a bag of chips were among thousands of complaints made by the public to the Food Safety Authority.

A live insect in a packaged dessert, a human nail in a takeaway and a cigarette butt in a bag of chips.

The Broadcasting Authority of Ireland has rejected five complaints it received following last year’s Rose of Tralee, but upheld in part a complaint against a Dublin radio station over a phone-in show on abortion and fatal foetal abnormalities.

Over 4,000 complaints were made to Irish Water in the last quarter of 2016.

Liz Farsaci looks at cases of complaints that have come before the Nursing and Midwifery Board of Ireland in the past year, in which inadequate care and financial abuse of elderly people by nurses were two prominent emerging themes

Air travel, electronic goods, online services, and car rentals were the most common issues consumers complained about last year.

Complaints against doctors have risen by almost a fifth in the past year according to the Medical Council.

The National Transport Authority received more than 900 complaints about taxis last year.

The Food Safety Authority has said they received almost 3,000 complaints by consumers relating to food, food premises and food labelling in 2015.

The president of a US university has stepped down amid criticism of his handling of student complaints about race and discrimination.

Brian Keogh takes a closer look at the world of caddies, the few who’ve made millions and the vast majority who live the jet-set lifestyle without the money, or the jet. 

Complaints about Britain’s financial firms rose 8% in the first half of this year after a jump in new cases about packaged bank accounts, the UK industry’s watchdog said yesterday.

Complaints made against doctors for failing to treat patients with dignity have doubled in the past two years. The Medical Council received 65 complaints about doctors being disrespectful last year — up from 34 in 2013.

Just one doctor working in a public hospital was reported by the HSE over a 12-month period, it has emerged.

Many patients at Irish hospitals are afraid to lodge complaints in case it affects their standard of care, according to a new report.

The ease with which complaints can be made is behind the rise in taxi-related complaints lodged with the National Transport Authority (NTA), the Irish Taxi Drivers’ Federation has claimed.