Pure Telecom fined €10,000 after 55,000 customer contracts breached regulations

The court heard one customer understood he had a €29 a month contract, with all calls and time included. However, he was charged €57 for additional charges, various calls, administration, and late payment.

A telecom firm’s service contracts with 55,000 customers were not transparent about terms and charges, and breached communication regulations, a court has heard.

Irish phone and broadband company Pure Telecom has been ordered to pay €10,000 after pleading guilty to not clearly showing their prices and conditions in their contracts.