The Monday Interview: Talking shop on the future of retail

Former senator Lorraine Higgins took up her post as chief executive of business lobby group Retail Excellence last week. She talks to Pádraig Hoare about the challenges ahead.

Retail is in the DNA of the new chief executive of business lobby group Retail Excellence, Lorraine Higgins — her ancestors have been running shops and local business for around 120 years and counting.