Blackberry users report internet-access issues

BlackBerry is investigating a problem affecting users in Europe, the Middle East and Africa.

Research in Motion gave few further details , but phone companies whose customers use the company’s smartphones said that internet access and BlackBerry’s popular messenger service appeared to be affected.

T-Mobile UK said in messages posted online that there was an “issue with sending and receiving via the BlackBerry Messenger service as well as using BlackBerry internet services.”

It said that it and Research in Motion were looking into the matter.