Call centre jobs 'set to rise' in UK

Jobs will continue to be created in call centres in the UK even though firms are transferring work to overseas countries including India, a new report predicted today.

Call centre jobs 'set to rise' in UK

Jobs will continue to be created in call centres in the UK even though firms are transferring work to overseas countries including India, a new report predicted today.

The proportion of the UK population employed in call centres will rise from 2.3% in 2003 to 3% by 2008, according to research by market analysts Datamonitor.

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