Tesco launches appeal over faulty TV sets

High street supermarket giant Tesco is appealing to customers to observe a recall on widescreen televisions with a potentially dangerous fault.

High street supermarket giant Tesco is appealing to customers to observe a recall on widescreen televisions with a potentially dangerous fault.

The retailer is trying to trace 968 customers who have yet to send their Wharfedale 28-inch sets for repairs of a fault which could cause them to catch fire.

The manufacturer recalled the televisions (black model 890, silver model M8) in February when the fault was discovered and at the time the supermarket chain launched a national campaign to alert its customers, Tesco said in statement.

The problem was featured on last night’s BBC Watchdog programme and is being followed by a national newspaper advertising campaign.

John Longworth, Tesco’s technical director said: ‘‘Tesco always puts customers first and we will stop at nothing to ensure their safety.

‘‘I appeal to anyone who has one of these sets to contact the helpline on 0800 0732473 and arrange a free home repair.

‘‘It takes minutes to complete, but could prevent a potentially dangerous fire. In the meantime they should unplug the set and not use it.’’

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