Up to 90 jobs to go at Ulster Bank due to restructuring and outsourcing

Up to 90 Ulster Bank jobs are to go as a result of ongoing restructuring with some jobs outsourced to India.

Finance workers union IBOA said it is extremely disappointed at the announcement to staff on budget day, and in particular, the proposal that a significant number of the jobs affected are to be outsourced.

“IBOA has sought clarification from Ulster Bank that the Central Bank has authorised this, especially in view of the recent IT difficulties in Ulster Bank — which arose in a computer system which was operated outside Ireland,” the union said.

The IBOA has a commitment that redundancies will be voluntary in line with recent agreement.

“With regard to the relocation of staff from Leopardstown to Georges Quay, IBOA has identified that there must be an agreement in place to accommodate our members’ needs before these transfers take place.”

It is understood IBOA and Ulster Bank management will have talks in the coming days. The Central Bank has been informed of the plans to outsource the jobs. Ulster Bank said: “We continue to leverage the capacity we have across all of our global operations, to ensure we are as efficient as possible.

“We have back-office hubs in the UK, US, Europe, and Asia and, in recent years, have moved a number of roles in and between countries in order to leverage our global capacity to best serve our customers.

“We remain committed to our long-standing principle of situating customer contact work within the country or region where the customer is located.”