AIB to offer long-term solutions to help customers in arrears

AIB mortgage holders in arrears can expect to be contacted by their bank and offered a long-term solution to their debt problems before the end of this month, according to internal correspondence at the bank which has been seen by the Irish Examiner.

AIB wrote to all staff members in the wake of the publication of the personal insolvency bill last week outlining measures that the bank will take to tackle the growing problem of arrears.

“During July and August 2012, the team working at the centre in our Arrears Support Unit will identify customers in difficulty from two groupings,” the letter to staff said.