Service Source creates 70 further skilled jobs at EMEA headquarters

THE US group ServiceSource is to expand its EMEA (Europe, Middle East and Africa) headquarters in Dublin creating 70 skilled positions, and bringing total staff to 380.

Welcoming the announcement Minister for Enterprise, Trade and Innovation Batt O’Keeffe said the investment has the backing of IDA Ireland.

ServiceSource is the leading provider of a suite of technology products that increase service revenue performance for global technology, healthcare and life sciences clients.

The group has six global centres in more than 100 countries. Its client base includes Microsoft, Adobe, Symantec, AT&T and GE Healthcare.

The group established its EMEA Headquarters in Dublin in 2005, with an initial plan to recruit 110 people.

“Since establishing its Irish operation in 2005, ServiceSource has continued to grow,” the minister said.

Crosbie Burns, executive vice president and managing director of the group said: “ServiceSource Dublin has been operating very successfully since in 2005. We have a fantastic team here and we are delighted to be expanding our workforce to continue to support our EMEA customers.”

IDA’s chief executive, Barry O’Leary, said: “This is terrific news for ServiceSource. ServiceSource is a significant multinational company and this development is reinforcement of Ireland’s ability to provide a nurturing environment where leading corporations can continue to expand.”

Headquartered in San Francisco, it has $5 billion (€3.8bn) in service revenue under management.