British police did not act on Dowler 'hack'

Former senior officers at Surrey Police in England failed to act on evidence of the alleged hacking of schoolgirl Milly Dowler’s phone during their 2002 investigation of her murder, the police watchdog has found.
Officers at all levels of the investigation knew that an allegation of hacking had been made against the News of the World but did nothing despite suggestions that a crime had been committed, the Independent Police Complaints Commission (IPCC) said.