Memo to An Post: listen to customers

THE financial crisis at An Post is no surprise. They have been guilty of inefficient work practices for more than 50 years. Their effort to mend things by increasing stamp prices is laughable.

Complaints from the public range from late deliveries to a diminished service in parts of the country. The effect is to reduce consumer confidence and force people to seek alternatives.

Business people are not pleased with the special delivery service (SDS) which is only accessible through main post offices. This is unworkable for small businesses trading in remote areas. The solution would be to make services available at all post offices.