Aer Lingus keeps its nose in the air but the upstart suitor won’t go away

MOST of us by now, I suspect, have a Ryanair horror story to tell. Mine involved a late evening flight back from Italy last November which was suddenly cancelled.

That’s an inconvenience. No availability on the next day’s flight and it became a minor crisis. Having checked into a hotel and taken a train the following morning to catch a service from a different airport that did have availability, we presented our bills to Ryanair.

Compensation? You must be joking. After two letters and several conversations with Ryanair staff, all I’ve had back is the cost of the original flight which — having been booked months in advance — was only a fraction of the whopping fare for the new Ryanair booking I had to make.