Cold hands, warm hearts — but can kindness of strangers go the distance?

The Finns, Norwegians, Swedes, and Danes get lumped together for generalised approval in exactly the same way as Japan, a couple of decades ago, used to be approved of as the example to be followed by Western industry.
The Japanese had the whole thing sussed. They had a handle on just-in-time delivery. When they went face down in the economic mud and even their cars started to be subject to mass recalls, those reflexively approving comments died away, although no country has quite replaced it on the industrial development front as the example in front of which we should all bow down.