Off the rails: both sides fail travelling public

THE wildcat dispute involving train drivers has been characterised by an appalling quality of communication with the travelling public by all concerned.

Neither the CIE chairman nor the Irish Rail chief executive uttered one syllable of explanation directly to the public concerning the dispute or the dysfunctional state of industrial relations with train drivers that persists during their tenure.

It is simply not acceptable for a major service provider to limit public dialogue on issues of such importance to the soundbites of a communications specialist.