Bank of Ireland CEO apologises for tech outage: 'We need to do better' 

Bank of Ireland's technical glitch on Tuesday allowed some customers to withdraw up to €1,000 from an ATM even if they did not have the funds available to do so. Picture Liam McBurney/PA Wire

The chief executive of Bank of Ireland has apologised for the technical glitch which led to chaotic scenes at ATMs earlier this week.

Myles O'Grady said the company "fell below the standards expected" due to the glitch on Tuesday.